Data Act

Data Act

What is the Data Act

Regulation (EU) 2023/2854 of 13 December 2023 on harmonised rules on fair access to and use of data and amending Regulation (EU) 2017/2394 and Directive (EU) 2020/1828 (Data Act; hereinafter the „Data Act“) gives users of smart devices and related digital services the right to know what data their device generates and to actually make use of that data. The Data Act applies in all EU countries.

Put simply, the data generated when you use your device or our digital service belongs first and foremost to you. You have the full right to access it, share it with third parties or use it for your own purposes.

Our approach to the Data Act

At TECHSYS - HW a SW a. s., we act in full compliance with the Data Act. Our goal is to give you full control over your data and to make managing it as simple as possible for you.

What does this mean for you in practice?

• Transparency – You always know in advance what data your device or service generates, where it is stored and why we actually need it.
• The data is in your hands – It is entirely up to you whether you share your data with someone else or keep it purely to yourself.
• Security first – We protect your data with state-of-the-art technologies and internal rules so that it is safe from misuse.

Which smart devices and services the Data Act applies to

The Data Act applies to so-called connected products, i.e. smart devices capable of collecting data (for example photovoltaic systems or heat pumps), and also to related services (for example mobile applications or customer portals).

If we supply you with a connected product or provide a related digital service covered by the Data Act, you will always be informed in advance what data is collected in connection with the given product or service, how it is stored and for what purposes it is used. You will receive this information as part of the pre-contractual or contractual documentation, or in the relevant information sheet.

Who can be a user under the Data Act

The user is typically the customer and may be either a natural person or a legal entity, provided they own or use a connected product or digital service.

Under certain circumstances laid down by law, public authorities may also request access to data (for example in the case of an urgent public interest or security crises).

Your rights under the Data Act

If you are a user of a connected product, you have the following rights:

• The right to access data. You have the right to request access at any time to the data generated when using your connected product or our digital service. We will provide the data without undue delay, free of charge and in a machine-readable format.
• The right to share data with a third party. If you want us to make your data available to a third party, simply ask us to do so.
• The right to lodge a complaint. You have the right to lodge a complaint with the competent supervisory authority under the Data Act if you believe that your rights under the Data Act have been infringed. You may also turn to certified dispute settlement bodies, in particular for disputes concerning access to data and data sharing.

Contact us

If you have any questions or wish to exercise a right to which you are entitled under the Data Act, please contact us via our contact e-mail dataact@techsys.cz. Alternatively, write to us at TECHSYS - HW a SW a. s., Březinova  640/3a, 186 00 Praha 8, marking your letter „Data Act“. We will respond to your requests, questions or complaints as soon as possible.

Personal data protection

The Data Act applies to both personal data and non-personal data. The processing of your personal data continues to be fully governed by the GDPR. If your data contains personal data, we process it in accordance with the <en/gdpr-personal-data-protectionInformation on the processing of personal data.